Shipping and Delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket, custom shipping, or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
7-25 Business days |
| Canada, Europe |
7-25 Business days |
| Australia, New Zealand |
7-25 Business days |
| Central & South America |
7-25 Business days |
| Asia |
7-25 Business days |
| Africa |
10-35 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 50 business days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of primalstock.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorize you to do so.
Great as a door for car
Delivery 20 days, everything is fine.
I received the goods. everything is OK.
73cm instead of 80 cm. but you can stretch it
Great mesh! We do not sell such! And the price would be twice as high. I like I'm happy, delivery Fast 14 days to Novosibirsk. I recommend! Later I will order)
Very good, item as described
Amazing.. Best thing for my tissue no need to look around and try to find the tissue box.. Just a tissue pull away! It came quickly, well packed, there are no questions to the appearance. With good tape for fastening. Installation in the trunk was already late in the evening , everything is perfect! I hope that further will also hold firmly.
It is really not much, but it is PERFECT. It has storage for people in the back seat (tissues, sanitizer, etc),, but more importantly it prevents my purse from sliding off of the middle console and onto the back floor as I drive. And as a bonus, it prevents children (and pets) from climbing from the back seat into the front.
Works perfectly for our 2020 Corolla XSE! Totally recommended.
Item as described. Velcro sticks and holds well. Seller communicative and answered questions. Shipping 1 month. Happy with purchase.
super
I don’t know what I would do without this thing. Just great. Attached and holds well, everything fits, all my bottles, my chargers. When children ride they use an organizer for toys. It looks neat and comfortable to use.The mesh can be stretched twice as large. Wherever it will hold where it can stick Velcro.
Easy to install. A few clips. Love the extra 2 mesh pockets. I put mail or things I don't want to loose in there. Holds my purse so doesn't go all over the place and I can reach it quickly when I want it...
Highly recommend
All ok thks
I'm happy with the purchase, the Velcro is firmly held, the luggage space has become in order. The track was tracked before arrival in Russia, we have as usual Russian post in our repertoire. To the Sverdlovsk region was delivered a little more than a month. The store sent the order quickly. In general, I recommend the store. The exploiting properties of the grids will be visible over time. i will add a review later.
Thank you. Everything is super! Recommend
The organizer seems to be well-made and the pocket design is just right for a box of tissues and some travel snacks. I drive so speed, sharp turns were also on the road. While holding, let's see what happens next. I recommend this organizer
Very cool and simple device! I use everywhere! And it's just cool, now my car is clean and tidy. And any thing can be easily found! The organizer is attached very tightly
very good quality
I like and can recommend to all who want keep car clean and good looking! Good and fast delivery. I hope that these organizers will serve me for a very long time, they look strong enough. I already ordered 2pc to my brother, I think this is a nice present.
Velcro has pretty good holding strength. I load my nets with lots of tools (made of metal) and cordless drills and it holds.
Very comfortable mesh. Came in 3 weeks Seller recommend
Normal delivery time. The product looks good, it does not stink. I think it will fulfill its purpose I haven't tried yet
According to the description.
Fast delivery, solid fixation, perfect support.
It's perfect, it hits great and it's super strong, I totally recommend :)
The order came in 20 days, which is full of fast, the quality is good!!!
satisfait
Tip Top satisfied Velcro keeps top/what attention 50x25 the Size refers to the whole Net left and right is still a 5cm thick Edge (see Photo) such as info
Quick delivery, good quality for this price. I simply recommend.
Nice for the small stuff. Next time do I want a larger order
Perfect